Meet Our Management Team

Lori Pack

L.C.S.W., Chief Executive Officer

Lori, a licensed clinical social worker, was appointed CEO of Child Guidance Center in 2009. She began working at Child Guidance Center in 1988 and served in various roles, including therapist, supervisor, university liaison and clinical director. Lori has a track record of establishing strong professional partnerships and introducing innovative therapeutic programs, including Parent-Child Interaction Therapy and the Strong Families, Strong Children program for veteran and military families and children.

Her passion and commitment to helping the community is demonstrated through her leadership and ensuring her team is well-trained and always providing the highest quality of innovative and evidence-based care to children and families in need. Lori earned her master’s in social work from Columbia University, New York, and her bachelor’s in sociology from the University of California, Berkeley. She studied Spanish at the Institute for Bilingual Studies in Cuernavaca, Mexico.

Lori is a California native who resides in Huntington Beach. She is the proud mother of two grown sons, Evan and Brent.

Rubi Lopez Becerra

L.M.F.T., Clinical Program Director

Rubi Lopez Becerra is the clinical program director of the Strong Families, Strong Children (SFSC) collaborative, established in July 2015 for military and veteran connected families with children who have been impacted and affected by the demands of military life and experiences of combat.

Rubi oversees a clinical staff of two pre-licensed clinicians and three peer navigators, and coordinates efforts with a housing specialist from Families Forward and a domestic violence peer navigator from Human Options to ensure that culturally-sensitive and comprehensive community-based services are delivered for each family participating in the SFSC program.

Rubi received her master’s in clinical psychology with an emphasis in marriage and family therapy from Pepperdine University, and became a licensed clinician in January 2012. Rubi’s experience includes working with dual-diagnosed children and adolescents at the Child Guidance Center, and she specializes in the treatment of depression, anxiety, Post-Traumatic Stress Disorder and Attention Deficit Hyperactivity Disorder. Rubi has been trained in evidenced-based modalities, such as Eye Movement Desensitization and Reprocessing (EMDR), and evidenced based treatments, such as Families OverComing Under Stress (FOCUS), Trauma Focused Cognitive Behavior Therapy (TF-CBT) and Parent-Child Interaction Treatment (PCIT). Rubi also has substantial experience working with multicultural clients and conducting therapy in Spanish.

Rubi lives in Costa Mesa with her husband, Tony, and their two young children, Mateo and Sienna.

Karen Francis

M.S.W., Director of Development

Karen Francis is passionate about improving the community she lives in and has over 20 years of experience allocating and raising critical funding for leading nonprofits. As director of development, she is responsible for Child Guidance Center’s community outreach, donor relations and fundraising.

Karen’s admiration of Child Guidance Center began in 2004 while conducting a grantee site visit in her role as senior program officer of the Orange County Community Foundation. She was thrilled to support CGC’s program expansion as the director of community relations for Orange County United Way. In addition to allocating over $30 million in grant funding to nonprofits, Karen has raised significant financial resources in her development roles at the House of Blues Foundation, Cedars Sinai Medical Center and Children’s Bureau Los Angeles, partnering with business leaders, private philanthropists, celebrities and professional sports athletes. She holds a master’s degree in social work with a focus on nonprofit management from UCLA.

Karen lives in Newport Beach and enjoys pondering the mysteries of life and sports with her son Brooks. She volunteers in the classroom at Mariners Elementary School.

Michael Lawton

MBA, Senior Accountant

Michael formed an immediate bond with the therapeutic goals of Child Guidance Center, in part because of his close bond with an autistic family member. With a Bachelor’s degree from Cal. State Northridge in Psychology, exploring the labyrinth of the mind has always been a fascination of his.

A Master’s Degree from Calif. Baptist University augmented his broad background in accounting and finance skills that were developed within a variety of industries. As the senior accountant, he works with a small staff dedicated to vigilance over the financial health of the company that provides extremely valuable services to the community.

Born and raised in Southern California, Michael and his wife Nancy share a number of common interests, such as cooking and baking. Each year, as a way of giving back to the community during the Christmas holidays, they bake a variety of cookies and other treats for family, neighbors, and homeless shelters. They have been known to bake over five thousand cookies in a small kitchen with one oven, and lots of teamwork.

On his time off, you may be able to find Michael playing tennis on a public tennis court, not far from Child Guidance Center, with the same friends that he has enjoyed for many years.

Elaine O’Rourke

Manager of Operations

Elaine O’Rourke has more than 30 years of management and information technology (IT) experience. Elaine oversees IT and site operations across CGC’s multiple locations, including Santa Ana, Fullerton and Buena Park. Before joining CGC in 2004, she worked for Airgas West where she held many roles, including director of purchasing, director of training and director of information technology. Elaine also worked as an independent contractor for seven school districts, selling and installing technology for school food service programs.

She resides in Buena Park with her husband, children and grandchildren, and she enjoys traveling with friends.

Neil Rojas

MBA HRM, Manager of Human Resources

Neil comes to Child Guidance Center with extensive experience in human resource management across multiple industries. Neil enjoys developing a positive organizational culture ensuring staff feel valued and supported. Prior to becoming a human resource professional, Neil served in the United States Army assigned to the 1st Infantry Division, 4th Brigade Mechanized, B Company, 601st Aviation Support Battalion stationed in Ansbach, Germany.

Since joining Child Guidance Center in April of 2018, Neil is excited to support the agency’s growth and is particularly excited to see the expansion of the Strong Families, Strong Children program – Child Guidance Center’s innovative program designed to meet the unique needs of veteran and military families with children.

Neil lives in Seal Beach with his wife Kaitlin and two beautiful daughters. Neil and his family enjoy traveling and are active in their church.  During his free time, Neil enjoys his passion for live music and you might even catch him on-stage playing the drums.

Paulette Romain-Stave

Psy.D., Clinical Program Director

Paulette Romain-Stave has been with Child Guidance Center for 14 years. Starting as a doctoral intern, she has held multiple roles including assistant clinical director, co-director of the Social Services Agency Child Abuse Program and coordinator of the Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) training program.

For the past nine years, Paulette has served as the clinical program director of Child Guidance Center’s Family Resource Center Collaborative Program.  She oversees a staff of four bilingual clinicians who provide CGC’s highest quality mental and behavior health services to individuals of all ages at numerous Family Resource Centers – community-based service centers typically located in low-income, high need communities – helping to remove barriers to care such as lack of transportation.

Paulette holds a bachelor’s in psychology from California State University, Fullerton, a master’s in clinical psychology from Loyola Marymount University, and a doctorate in clinical psychology from Pepperdine University.

She has been a licensed psychologist for 15 years and has extensive experience in working with children and families. Paulette is trained in the most current and effective behavior and mental health treatment services including, Parent-Child Interaction Therapy (PCIT), Trauma Focused Cognitive Behavior Therapy (TF-CBT), and the UCLA Program for the Education and Enrichment of Relationship Skills (PEERS).

Paulette lives with her family in Orange County. In her free time, she enjoys traveling, cooking, dancing and party planning.

Tay Sandoz

Psy.D., Clinical Program Director

Tay Sandoz, is clinical program director for the Children’s Outpatient Behavioral Health Program at Child Guidance Center’s Santa Ana and San Clemente clinics and also maintains a private psychotherapy practice in Newport Beach. A graduate of California School of Professional Psychology (CSPP) Los Angeles in 1995, he has extensive experience in mental health programs and psychological testing and therapy with children, adolescents, families and adults, including evaluation of development disorders.

Tay has 20 years of experience at Child Guidance Center. He has spent the past 18 years as clinical program director at our Santa Ana location, where he directs a team of 22 therapists and five interns, and oversees clinical, research, innovative treatments and outreach activities. In addition, Tay will oversee Child Guidance Center’s San Clemente clinic (opening August  2018.) He previously functioned in the roles of registered and licensed psychologist.

Tay is married with three sons, and he enjoys hiking, music and body surfing.

Marta M. Shinn

Ph.D., Director of Training

serves as CGC’s Director of Training. In this role Dr. Shinn oversees clinical training in evidence-based practices for our staff of multi-disciplinary clinicians, undergraduate peers and coaches, and graduate students in mental health training programs (MSW, MFT, Psychology PsyD/PhD, Professional Counseling).


Dr. Shinn is a Licensed Clinical Child Psychologist and Research Scientist. She is an experienced psychology professor, clinical supervisor, peer-reviewed author, and Parent-Child Interaction Therapy (PCIT) trainer. She began at CGC in 2007 as a bilingual Spanish registered psychologist, has led CGC’s research team, trained students, and is the co-developer of the Family Mealtime Coaching program.  Dr. Shinn trains our trainees and trainers in PCIT internally, and also trains outside organizations. She is a UC Davis PCIT Consultant Trainer and Implementation Specialist.


In addition to Dr. Shinn’s work at CGC, she is also a faculty member of the Department of Child and Adolescent Studies at California State University, Fullerton (CSUF), and Volunteer Assistant Clinical Professor of Pediatrics at UCI Medical School. She serves as a Psychology Subject Matter Expert for the California Board of Psychology and the Association of State and Provincial Psychology Boards developing the national and state licensing exams. She contributed as a field trials collaborating investigator to the 5th revision of the Diagnostic and Statistical Manual of Mental Disorders (DSM-5). Dr. Shinn’s work is also informed by her training and licensure as an Educational Psychologist and Nationally Certified School Psychologist.  Dr. Shinn holds a bachelor’s in psychology, a master’s in school psychology, and a doctorate in clinical and educational psychology.